How do I disable insights from the Fitbit app?

[SunsetRunner]

How do I completely turn off these kinds of messages? They're intrusive and I didn't opt in. (I don't want to "Provide feedback", I don't want the feature to be enabled 🙂 )

According to https://help.fitbit.com/articles/en_US/Help_article/2435: "WHAT ARE THE MESSAGES AT THE TOP OF THE TODAY TAB?"

"Occasionally, you’ll receive messages based on your Fitbit data giving you insight into different aspects of your health and wellness. These messages may be about general wellness, activity, nutrition, mindfulness, sleep patterns, and more.

Tap the X in the top right to dismiss a message. Provide feedback on a message by tapping the thumbs up icon or the thumbs down icon."

Moderator edit: updated subject for clarity

[SunsetRunner]

Hello @SunsetRunner 

I hope I can help you. Open your Fitbit App and tap your profile picture on the upper left corner of your screen. Then scroll down to notifications and tap that. Here you can disable anything you wish. Research invitations can be disabled here as well. Once you are happy with all your selections just tap “Today” in the bottom center of your screen to return to the main page. On the next Sync you won’t be bothered again. I’m sure that will give you a solution to your question 😃 

[Rob-N]

Followed your advice and I still get Nutrition Tips at the top of the mobile app. What slide switch in Notifications will turn those off?

[SunsetRunner]

Hello @Rob-N 

Welcome 😃 At this time there is no way to disable these tips you are asking about. This changed occurred with the new update and now there is no option to disable. You can read about this and learn more about new enhancements here: https://help.fitbit.com/articles/en_US/Help_article/2435

Im sorry I couldn’t be more help.

[Rob-N]

That’s unfortunate. Please accept this as a submitted change request from a user to make these tips optional. I consider them useless for my use of the app.

[SunsetRunner]

Hello again @Rob-N 

I would suggest you post that suggestion under Feature Suggestions here:https://community.fitbit.com/t5/Feature-Suggestions/idb-p/features I don’t work for Fitbit in any manner so your suggestion would be better suited there. 😉 I have no way of accepting your “submitted change request” 

Good luck to you.

[Lenwade]

Rob-N

Could not agree more. Those 'tips' are useless and annoying. There should be a preference to not have them show up. 

[NatalieBirdsall]

Hi @Rob-N or @SunsetRunner 

Have you submitted this to feature suggestions? So I Can go vote for this option

[MadMac666]

I completely agree. I hate those intrusive messages and turn them all off without reading any of them.  I've also found that the little "X" isn't always the easiest thing to hit on the small screen of an iPhone 8.  Please, Fitbit, let THE USER decide what they want to see on their screen, not you!

[jpsherry]

I solved it by deleting the app and putting the Fitbit in a drawer. Worked like a charm!

[Lenwade]

Something new: those useless messages also now show up in the middle of the workout about 30 minutes in.  As my iPad is zoomed 6.5x so I can see my heart rate across my gym, that late message wipes out the heart rate on the screen - rate no longer visible unless I stop my workout and delete the message.

Let's see - right in the middle of my workout, I should perhaps pay attention to nutrition or get more sleep or whatever...

Please Fitbit, nagging not needed.

[Blucola]

I wish I could get rid of them, too. I consider it fat shaming when these messages harp on about things like my BMI. I don’t want these stupid insights. 

[althea1]

These messages will make me get a different tracker.  Horrible intrusion.

[althea1]

These messages will make me get a different tracker.  Horrible intrusion.

[rachellyn]

Absolutely agreed. As a devout Fitbit wearer and fan for 2.5 years, I’ve found these “insights” to be harpy and annoying. Every day I open my app its nagging at me to get more sleep. Lol. Yeah, I’m aware I’m tired, thanks for the insight. Seriously tho it’s to the point where I might have to get a different brand of tracker. The daily and constant reminders of all the ways in which I fail are really a drag. I’ve tried everything to turn them off - to no avail. 

[Lenwade]

To get rid of the 'Sleep Messages', GOTO Fitbit app/ click your photo upper left/ look for 'Goals'/ look for "Sleep'/ scroll down & you will see 'receive sleep insights button'/ Make sure it is OFF

If you receive other messages like "eat better fatso" (note: not a real message), do not just press the 'X' button. Press the 'Thumbs Down' button. After doing this three times per same message, you will not see the message again. That is the theory - personally I do not believe it.

Really want to stop all nonsense messages? Time for scorched earth:

If on iOS device, goto Settings/ Notifications/ Fitbit/ OFF

Then goto Fitbit app: Click on your photo upper left corner main screen/ scroll down to Privacy And Security - Notifications/ Push Notifications/ TURN ALL OF THEM OFF!

Of course, you may want some of them. In my case, I wanted to see a weekly summary but if I allowed that, I got the ridiculous messages to eat better.

Too bad no really simple way to just click one preference that prevents any and all motivational messages.

I gave up with my Versa 2 while working out. I just wear it for the time, date, heart rate (usually inaccurate), and steps. For exercise purposes, I use a Polar OH1 - not a watch - just exercise tracking done perfectly.

Good luck.

[David-H]

Personally I’m going to start allies giving a thumbs down to each and every one. Hopefully that’ll get their attention by diluting the value of the data from the thumbs up/thumbs down. I don’t want them. I don’t need them. I don’t care for them. There should be an option to turn them off.

[Shertc]

My message informs me to limit screen time and enjoy the day. Why do I keep getting these anoying messages that make me look at my screen? Absolutely rediculous. Update should have a way to eliminate these disruptive messages. If no changes, my next tracker will not be a Fitbit.

[WendyT0276]

Yes very annoying!  Did you find a way to shut them off?

[Rob-N]

Yep, I got an Apple Watch