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How do I disable insights from the Fitbit app?

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‎09-09-2019 15:30 - last edited on ‎10-21-2019 18:39 by Fitbit Moderator

‎09-09-2019 15:30 - last edited on ‎10-21-2019 18:39 by Fitbit Moderator

How do I completely turn off these kinds of messages? They're intrusive and I didn't opt in. (I don't want to "Provide feedback", I don't want the feature to be enabled 🙂 )

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According to https://help.fitbit.com/articles/en_US/Help_article/2435: "WHAT ARE THE MESSAGES AT THE TOP OF THE TODAY TAB?"

"Occasionally, you’ll receive messages based on your Fitbit data giving you insight into different aspects of your health and wellness. These messages may be about general wellness, activity, nutrition, mindfulness, sleep patterns, and more.

Tap the X in the top right to dismiss a message. Provide feedback on a message by tapping the thumbs up icon or the thumbs down icon."

 

Moderator edit: updated subject for clarity

Best Answer
24 REPLIES 24

‎03-09-2021 07:12

In response to Rob-N

‎03-09-2021 07:12

they want us to subscribe. A subscription is the way these suck puppies will survive in the new milenium.

Best Answer
0 Votes

‎03-24-2021 09:39

‎03-24-2021 09:39

Signed up here to try and turn these ridiculous messages off. I've disabled every single notification type in my settings to no avail.

 

Not only are these messages completely pointless and intrusive they're almost impossible to easily dismiss on an iPhone, taking on average half a dozen attempts to close. To add insult to injury there are often several more pointless messages hiding underneath that need to be dismissed too.

 

My Ionic is great, but when the time comes to upgrade if these daft 'insights' can't be turned off i'll be buying something else, likely an Apple Watch.

Best Answer

‎07-31-2021 15:25

In response to SunsetRunner

‎07-31-2021 15:25

Get rid of these intrusive, meaningless, stupid tips. Very annoying and I want to be able to disable them

UK. User since Feb 2015. Retired charge HR. Current charge 2
Best Answer

‎05-03-2022 12:22

‎05-03-2022 12:22

Interestingly, they ask in their survey about how well they are doing, whether you will keep using the very expensive device you paid for. they don't ask if you would recommend it to others, or if you will buy from them again. I guess their name is big enough that they don't rely on repeat business or word of mouth.

Best Answer

‎05-13-2022 07:43

‎05-13-2022 07:43

A workaround fix is removing the apps internet permissions.

 

Without being able to download each day's useless intrusive bulletin to take up the top half of your dashboard, the app simply shows your dashboard.

 

It works well offline as it gets the health info via Bluetooth, but I expect it misses out on some updates and obviously cloud storage of your health info. Personally I'm quite happy with my detailed health metrics not being held on fitbit's cloud, so it's a win win.

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0 Votes