06-26-2018
15:10
- last edited on
07-02-2018
12:23
by
FerdinandFitbit
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06-26-2018
15:10
- last edited on
07-02-2018
12:23
by
FerdinandFitbit
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How does a person delete old notifications from the app? I have notifications going all the way back to March when I first got my Fitbit. There seems to be no way.
Moderator edit: Updated subject for clarity
Answered! Go to the Best Answer.

07-30-2017 10:12
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07-30-2017 10:12
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Well, I did the same after seeing your post....we'll see if that solved the problem when we get closer to my step goal...or "overachieve" it!

07-30-2017 12:22
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07-30-2017 12:22
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Sent from my iPhone

07-31-2017 07:13
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07-31-2017 07:13
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07-31-2017 12:10
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07-31-2017 12:10
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It seems users are settling for a personal work around when clearly FB should fix the app. Check out the FB sales data. Resolving the app represents a minuscule business expense.
07-31-2017 14:16
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07-31-2017 14:16
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I uninstalled and reinstalled....the old messages were gone (and all old data, of course). I, too had the opportunity to turn notifications off. This doesn't mean the ones from Fitbit. As soon as I got close to meeting a goal, it GAVE ME A NOTIFICATION of how many steps I had to go! So, that didn't work for me.

08-10-2017 05:53
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08-10-2017 05:53
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I called Fitbit support and talked with a very nice man. You can't delete them but they do NOT take up storage space on your phones. It's stays in the app, not the phone.
08-10-2017 08:14
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08-10-2017 08:14
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08-10-2017 08:44
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08-10-2017 08:44
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Sent from my iPhone

08-10-2017 09:33
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08-10-2017 09:33
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aggravating. The app itself is a motivational tool.
I'd prefer to not receive the notifications all day. Thanks for your post.
08-10-2017 09:40
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08-10-2017 09:40
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that the experts could fix.
08-10-2017 11:36
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08-10-2017 11:36
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Sent from my iPhone
08-10-2017 15:50
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08-10-2017 15:50
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08-11-2017 06:22
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08-11-2017 06:22
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I have notifications going back to February. They never seem to drop off!

08-11-2017 08:45
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08-11-2017 08:45
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08-11-2017 10:19
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08-11-2017 10:19
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Come on Fitbit techs. Too many of us are complaining about this fairly useless feature not being able to be deleted. Please respond to those who use your products!
08-11-2017 12:50
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08-11-2017 12:50
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09-06-2017 06:47
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09-06-2017 06:47
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I doubt that the people at Fitbit that can do something about this problem reads these posts, or if they do, they just don't care. There have been suggestions made before on the Features page that got lots of votes, but have never been implemented. I agree that if it can't be done for some reason, you should let us know. Not just say it's being considered. I don't believe it!
09-08-2017 16:35
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09-08-2017 16:35
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And neither do I!

09-08-2017 19:24
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09-08-2017 19:24
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I received one direct reply from Tech Assist. They said that there actually is no way to disable the
encouragement notifications at this time. Did not have a time frame for when it would
be possible. I just delete without reading. Still wish we could just turn it off.
09-10-2017 17:07
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09-10-2017 17:07
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How do you delete the notifications? I thought that was the issue here, that they couldn't be deleted.

