06-26-2018
15:10
- last edited on
07-02-2018
12:23
by
FerdinandFitbit
06-26-2018
15:10
- last edited on
07-02-2018
12:23
by
FerdinandFitbit
How does a person delete old notifications from the app? I have notifications going all the way back to March when I first got my Fitbit. There seems to be no way.
Moderator edit: Updated subject for clarity
Answered! Go to the Best Answer.
Best AnswerWell, I did the same after seeing your post....we'll see if that solved the problem when we get closer to my step goal...or "overachieve" it!
Best Answer
Best AnswerIt seems users are settling for a personal work around when clearly FB should fix the app. Check out the FB sales data. Resolving the app represents a minuscule business expense.
I uninstalled and reinstalled....the old messages were gone (and all old data, of course). I, too had the opportunity to turn notifications off. This doesn't mean the ones from Fitbit. As soon as I got close to meeting a goal, it GAVE ME A NOTIFICATION of how many steps I had to go! So, that didn't work for me.
Best AnswerI called Fitbit support and talked with a very nice man. You can't delete them but they do NOT take up storage space on your phones. It's stays in the app, not the phone.
I doubt that the people at Fitbit that can do something about this problem reads these posts, or if they do, they just don't care. There have been suggestions made before on the Features page that got lots of votes, but have never been implemented. I agree that if it can't be done for some reason, you should let us know. Not just say it's being considered. I don't believe it!
I received one direct reply from Tech Assist. They said that there actually is no way to disable the
encouragement notifications at this time. Did not have a time frame for when it would
be possible. I just delete without reading. Still wish we could just turn it off.
How do you delete the notifications? I thought that was the issue here, that they couldn't be deleted.
Best Answer