08-05-2018
21:50
- last edited on
08-06-2018
05:50
by
MarcoGFitbit
08-05-2018
21:50
- last edited on
08-06-2018
05:50
by
MarcoGFitbit
need to know how to set the correct time
Moderator Edit: Clarified Subject.
Best Answer08-05-2018 23:15
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-05-2018 23:15
You can't manually set the time but it should reset itself each time it syncs with your phone or computer and it's adjusted by the timezone in your profile settings at https://www.fitbit.com/user/profile/edit
Has your fitbit been through the setup process ok and does it seem to be syncing ok?
Best Answer08-06-2018 05:52
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-06-2018 05:52
Hello @dentalmary, have a warm welcome to the Fitbit Community, it's great to have you on board. I appreciate your help @SteveH, it's always nice to see you around. ![]()
@dentalmary, as @SteveH mentioned, your Fitbit device will show up the time set on your phone once you sync your phone with it. It's not possible to adjust the time manually. If your device is having trouble syncing, I would like to suggest you the following steps:
If your device still won't sync, try these steps:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
Best Answer