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How to set the correct time on my Fitbit device?

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 need to know how to set the correct time

 

Moderator Edit: Clarified Subject.

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You can't manually set the time but it should reset itself each time it syncs with your phone or computer and it's adjusted by the timezone in your profile settings at https://www.fitbit.com/user/profile/edit

 

Has your fitbit been through the setup process ok and does it seem to be syncing ok?

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Hello @dentalmary, have a warm welcome to the Fitbit Community, it's great to have you on board. I appreciate your help @SteveH, it's always nice to see you around. Smiley Happy

 

@dentalmary, as @SteveH mentioned, your Fitbit device will show up the time set on your phone once you sync your phone with it. It's not possible to adjust the time manually. If your device is having trouble syncing, I would like to suggest you the following steps:

 

  • Make sure the latest version of the Fitbit app is installed on your phone.
  • The software on your mobile device is up to date. To check, tap Settings > General > Software Update.
  • Make sure there are no other Bluetooth devices around as they might interfere with the syncing process
  • Check that your Fitbit device's battery isn't critically low.

If your device still won't sync, try these steps:

  1. Force quit the Fitbit app. 
  2. Go to Settings > Bluetooth and turn Bluetooth off and back on.
  3. Open the Fitbit app.
  4. If your Fitbit device didn't sync, restart your phone again.
  5. Open the Fitbit app.
  6. If your Fitbit device didn't sync, restart it one more time.
  7. If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
  8. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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