05-16-2018
02:20
- last edited on
05-17-2018
07:56
by
MarcoGFitbit
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05-16-2018
02:20
- last edited on
05-17-2018
07:56
by
MarcoGFitbit
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Can we disable these notifications somehow please? I really have no interest in who has just posted after however long and the red dot is just irritating as it makes me think it's something actually needs attention...
I have everything turned off in notifications already, both in the app itself and on my phone notfication settings.
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.

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05-17-2018 08:08 - edited 05-17-2018 08:09
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05-17-2018 08:08 - edited 05-17-2018 08:09
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Hello @Alicat2104, I hope you're doing well, it's always great to see you around.
I appreciate you have brought this issue to my attention and for attaching screenshots in your post. I understand how important for you is to remove the red dot and stop receiving in-app Notifications. At this moment I would like to suggest you to try the following:
- Go to the Notifications settings in the online Dashboard.
- Enable back all Notifications under Mobile and click on SAVE
- Sync your Fitbit device.
- Go back to Notifications settings and disable everything again.
- Click on SAVE
- Sync your Fitbit device again.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.

05-17-2018 08:08 - edited 05-17-2018 08:09
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05-17-2018 08:08 - edited 05-17-2018 08:09
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Hello @Alicat2104, I hope you're doing well, it's always great to see you around.
I appreciate you have brought this issue to my attention and for attaching screenshots in your post. I understand how important for you is to remove the red dot and stop receiving in-app Notifications. At this moment I would like to suggest you to try the following:
- Go to the Notifications settings in the online Dashboard.
- Enable back all Notifications under Mobile and click on SAVE
- Sync your Fitbit device.
- Go back to Notifications settings and disable everything again.
- Click on SAVE
- Sync your Fitbit device again.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.

05-18-2018 03:18
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05-18-2018 03:18
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Thanks @MarcoGFitbit

05-19-2018 12:48
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05-19-2018 12:48
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Hello @Alicat2104, I hope you're doing well.
I appreciate you have taken the time to reply and let me know my steps helped, I'm very glad! If there's anything else I can do for you, please don't hesitate to reply, I'll be happy to help and if you have some spare time, feel free to browse our Discussion board where you can find tips for exercise, nutrition and general wellness.
Happy stepping!

