12-15-2017 08:02 - edited 12-15-2017 08:02
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12-15-2017 08:02 - edited 12-15-2017 08:02
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- Although my One tracker is still listed under my accounts page on the app, it contains no data. I can change only tracker settings.
- I see no intuitive way on the app interface to switch which tracker appears by default on the dashboard. I want it to be One, because I use the Flex 2 for sleep/alarm only.
- I can no longer see any data for the One tracker on the app.
- On the app UI, clicking the + sign lets me add tiles for the in-focus/default tracker only.
- Tapping the tracker image at top left just dives into details for that tracker. I was hoping that would be a toggle, but no.
- Tapping the account icon (top right) opens a page with a list of trackers, but when I click the tracker I want details on, there is no data, only settings.
- If I switch the default, I want to be able to switch back and forth between trackers to see data, and it looks like the app only lets me see data for one at a time.
- I could find no doc on using the app, just tracker user guides.
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12-16-2017 03:26
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12-16-2017 03:26
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@ZuzuPetals Here is a link to the Help page about multiple trackers on the same account. In a nutshell, the data from multiple trackers syncs to one account. If you want to see individual data from individual trackers, you need to set up your two trackers on two different accounts -- two different emails.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-16-2017 03:26
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12-16-2017 03:26
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@ZuzuPetals Here is a link to the Help page about multiple trackers on the same account. In a nutshell, the data from multiple trackers syncs to one account. If you want to see individual data from individual trackers, you need to set up your two trackers on two different accounts -- two different emails.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-16-2017 04:18 - edited 12-16-2017 04:18
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12-16-2017 04:18 - edited 12-16-2017 04:18
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Thanks very much, @LZeeW. That is exactly the kind of help article I was looking for but must have used the wrong keywords in my forum search.
12-17-2017 12:18
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12-17-2017 12:18
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@LZeeW excellent input!
@ZuzuPetals it's nice to step into this thread and see that your inquiry was taken care of. Now, I'd like to invite you guys to our Lifestyle Discussion Forums. There are lots of interesting topics; my favorite is "Eat Well" since I love food!
Hope to see you around more often!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

