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IOS 6s not syncing to charge 2

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‎07-22-2019 19:24

‎07-22-2019 19:24

I’ve not been unable to sync my charge 2 from App since IOS Latest update a few weeks ago. The date and time on charge 2 is 2 weeks behind but app states correct date/time. I’m lost and frustrated! 

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‎07-23-2019 09:21

‎07-23-2019 09:21

@Dereg7, welcome! It's nice to have you on board!

 

Let me help you with your Charge 2 not syncing with your phone. You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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