Impossible to see sleep intervale duration with charge hr

[Alexe]

I used to do that very often (with new dashboard too). I used to click on my sleep graphic and would get this info, now nothing happens, is there a bug ( on iOS)? I wrote 3 Times to the customer service nobody seems to get what I say!?! ( If you read that fitbit go check this #13180720 )

[Kmransom123]

@Alexe  You can still see this information.  From the app I click on the sleep tile. Then click on the day I want to see, then click on the arrows that are in the upper right (to expand that graph), then I can drag my finger across the graph to see actual times for each area.  (Make sure to press and drag your finger across the screen to see the different intervals.)

Hope this helps you~

[RobertoME · Accepted solution]

Hi there @Alexe, welcome aboard to our Community. @Kmransom123 is right, the option still is there, however it require a firm tap on the screen press and hold through the graph to see your sleep time intervals.

I have shared additional information with other users who where experiencing the same problem, perhaps is of your interests to have more information so take a look at this other post.

Keep us posted how it goes, I'll be around if you need more help.

[Alexe]

Thanks a lot, this was very helpfull 😄👏🏻

Alexandra
Envoyé de mon iPhone

[Alexe]

Thanks !

Alexandra
Envoyé de mon iPhone