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Inspire not receiving text notifications

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‎11-24-2019 19:51 - last edited on ‎11-25-2019 10:20 by Fitbit Moderator

‎11-24-2019 19:51 - last edited on ‎11-25-2019 10:20 by Fitbit Moderator

Every since I got a new Iphone 11, I can receive phone notifications, but NOT text messages. Any ideas on how to fix this?

 

Moderator edit: updated subject for clarity

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‎11-25-2019 10:23

‎11-25-2019 10:23

Hi @Tkbarbie. Welcome to the Forums!

 

Thanks for letting me know that you have an iPhone 11, and I'm sorry that the text notifications aren't working correctly. Our team is aware about the notifications not working correctly after updating to iOS 13 and they're currently working on this to bring a solution. In the meantime, let me recommend to visit this thread where you'll find some tips that have worked for others, as well receive future updates about this matter.

 

If you need anything else, let me know.

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‎07-08-2020 14:56

In response to LizzyFitbit

‎07-08-2020 14:56

Hello,

 

I just received my Fitbit Inspire today and I am unable to receive text notifications. I have an iPhone 11. Has there been any resolution to this issue?

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