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Issues with Charge 3 and my experience with Support

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‎06-04-2020 04:50 - last edited on ‎06-05-2020 17:46 by

‎06-04-2020 04:50 - last edited on ‎06-05-2020 17:46 by

I have had the same problems over and over, i phoned customer service (long wait for answer) and they are sending out a replacement, they will guide you through trying to set it up again first.

hope everyone manages to resolve their problems.

 

 

Moderator edit: subject for clarity

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‎06-05-2020 17:45

‎06-05-2020 17:45

Welcome to the Fitbit Community, @Bevdodgytart.

 

I appreciate your participation in the Forums and sharing the issues you had with your Charge 3 and your experience with our Support team. I am glad to hear that they took care of your case and you'll receive a replacement. Thank you for your time and feedback, I hope you continue enjoying the Fitbit experience. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Keep on visiting the forums. Happy stepping!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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