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July 2019 Update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-19-2019 12:52

‎07-19-2019 12:52

I don't know why the developers decided to update a simple, clean, user friendly app and turn it into a cluttered Chinese Fire Drill, but I want my old interface back, and so does every person in every challenge that I'm involved in.

So many complaints, I can't even list them all. I'm pretty sure that there's a question mark where a period should be in the code.

Steps not syncing in challenges, crashes, personal profile info lost, posts lost and on and on. 

If you make your customers unhappy, they will all go out and buy Apple Watches. this app is not fun anymore, and that doesn't bode well for you guys.

Please consider fixing this wreck. it used to be easy to use the app, now it's a pain in the neck.

Best Answer
3 REPLIES 3

‎07-20-2019 08:49 - last edited on ‎03-21-2025 09:23 by Fitbit Moderator

‎07-20-2019 08:49 - last edited on ‎03-21-2025 09:23 by Fitbit Moderator

@Territhepainter, welcome! Thanks for being part of our Community!

Thank you for your feedback. Currently this isn't possible but you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exist so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it. If you are having issues syncing with your Challenges please check these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎08-18-2019 00:51

‎08-18-2019 00:51

Uts ridiculous they have done this to us. I hate it. I dont even know how to stat a challenge.  I wish I never updated. I was ahead in almost NY challenges last week but the update did sync steps so I lost. Hiqntoninstart challenge. NOT USER FRIENDLY!

Best Answer

‎08-27-2019 06:26

In response to Janeylondon

‎08-27-2019 06:26

The revised interface is terrible !

Best Answer