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Keep getting location prompts on app

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Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-13-2021 11:10 - last edited on ‎03-30-2021 17:49 by Fitbit Moderator

‎03-13-2021 11:10 - last edited on ‎03-30-2021 17:49 by Fitbit Moderator

I am so beyond frustrated with this pop up asking to enable location services. I finally caved and put it on Always only to get notifications that the location service had been running constantly for an extended period of time. I never had this issue until recently. I’ve been a huge fan of FitBits and have had multiple ones over the years but these updates are making me consider spending extra money and getting an Apple Watch just so I don’t have to deal with the annoying and incessant pop ups. If I click “No thank you” they should be the end of it. I shouldn’t have the same pop up every single time I open the app.

 

Moderator Edit: Clarified subject

Best Answer
61 REPLIES 61

‎12-31-2021 18:05

In response to Candlepins

‎12-31-2021 18:05

Multiple times per day when I open the app, I now receive a NAG screen / pop up about enabling location services.  In spite of pressing, No Thanks, I receive the popup again.

 

I don’t want to enable location services and will never enable them.

 

Please update the app to accept, No Thanks, as my final answer.

Best Answer

‎01-20-2022 15:12

In response to Spazz_Dad

‎01-20-2022 15:12

Hi everyone, and thanks for your participation in the Community Forums.

 

I appreciate your feedback and the details provided. I'm sorry for this inconvenience and if you continue having this experience, I'd recommend reviewing this thread so you can receive more updates about this situation.

 

I'm going to close this thread from further comments. However, if you have a different question, I'd encourage you to start a new thread in the Help Forums so you can receive help from the Community. You can also check our Help Site where you'll find information about our products and features, as well as troubleshooting steps.

 

See you around.

Best Answer
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