08-07-2021
20:28
- last edited on
08-10-2021
10:17
by
SilviaFitbit
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08-07-2021
20:28
- last edited on
08-10-2021
10:17
by
SilviaFitbit
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How do I turn this off?
Why is this happening?
I do not excercise 24/7. Why does FitBit need to track my every movement?
This is a breach of consumer laws in Australia. I would not have purchased this watch otherwise.
Moderator Edit: Clarified subject
08-10-2021 10:24
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08-10-2021 10:24
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@Atlantis14 Welcome to the Fitbit Community. Thanks for the detailed information shared.
I see where your disappointment is coming from.
I moved your post to this board, in an effort to keep the forums organized. Similar reports have been shared with my team for further investigation, your patience and understanding is appreciated, while there's a resolution.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-10-2021 12:34
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08-10-2021 12:34
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I’ve been having the same problem for weeks. I thought I solved it but it started again today. I hope they figure it out soon. There is something so annoying about it to me.
11-16-2021 20:53
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11-16-2021 20:53
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I am also having the same problem. I tried restarting my phone and turning location off and then On but nothing works. Very disappointing that there are no actual FitBit employees monitoring complaints.

11-17-2021 07:45
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11-17-2021 07:45
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It is still happening to me too. Apparently no one sees a problem with this. I make sure to force quit the app every time I use it. Then it doesn’t happen. Oddly enough, my husband is using my old charge 2 and it never happens to him.

