07-12-2019 00:09
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07-12-2019 00:09
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Has anybody else’s Fitbit app changed their tracking to kilojoules? I don’t know how to change it back to calories but clearly didn’t do anything cuz I woke up and it changed... also the dashboard is different it doesn’t say how many calories or in this case kilojoules I’ve burnt now ... it just has how far you’ve walk and active minutes.... help?
07-12-2019 00:23
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07-12-2019 00:23
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Yes! Me too! My Alta HR has done the exact same thing and it’s really frustrating! I can’t find anywhere to change it back to calories and there is no help or cases online where it’s happened. I’ve contacted Fitbit support so I’ll let you know what they say to do to fix this! 🙂 or if you are able to fix it yourself soon, please let me know how you did it!
07-12-2019 01:02
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07-12-2019 01:02
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Thanks I’m having the same issue. Strangely, My iPhone has changed from calories to KJ but my iPad is still set at calories. I also am having issues changing it back. Would appreciate it if someone has a fix. Cheers
07-12-2019 01:25
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07-12-2019 01:25
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Changed suddenly this afternoon for me too. I have a surge hr and live in New Zealand. Tony
07-12-2019 12:49 - edited 07-12-2019 18:41
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07-12-2019 12:49 - edited 07-12-2019 18:41
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Yes, same problem for me. Also my Charge 2 has stopped synching altogether to my computer and to my IPhone. Live in NZ. Get it sorted please Fitbit.
07-12-2019 14:20
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07-12-2019 14:20
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Woke up this morning in Australia to find I am in kilojoules. I guess they are assuming that I want KJ because I am in Australia (I assume Americans have calories). Although I understand KJ, I am more comfortable with calories and find it annoying that they will not let me choose.
07-12-2019 15:08
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07-12-2019 15:08
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Mine changed without notice too.
now all in Kj not Cal. But the amount hasn’t changed, I’m told I should only eat 2700 kJ which is only like 650 Calories???? Who can live on 600 calories a day????
fitbit f@&ked up!!!!!!!!!
07-12-2019 15:41
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07-12-2019 15:41
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Sent from my iPad

07-12-2019 15:49
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07-12-2019 15:49
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This is another major blunder by Fitbit. It never asked if I want kilojoules but just changed it automatically!!! Now my Versa shows calories but my Fitbit shows kilojoules??? I want Calories thank you!! Can’t you guys get anything right? Do some blody testing for christ sake before rolling out.
07-12-2019 16:30
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07-12-2019 16:30
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I bet there won’t be a way to change it back unless we upgrade to premium.
07-12-2019 18:38
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07-12-2019 18:38
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Same. I have a Charge 3... although it seems to be more an app thing? Do any of the clever folks at Fitbit have a fix?
I dont want do more maths than I have to and converting kilojoules to calories seems like a whole bunch of urgh 😑

07-12-2019 19:34
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07-12-2019 19:34
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Yes woke yesterday to kj on the app but still Kcal on my fitbit. This morning there is no kj or kcal burn showing on my app at all, disappeared. Can not work out how to get it back, not even showing as an option to add to my dashboard. Any one else having this problem?
07-12-2019 22:57
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07-12-2019 22:57
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If you do find a way of changing it back please let me know also. I really don't like the KJ thing.
07-12-2019 23:00
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07-12-2019 23:00
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I’ve been working on this all day, you can change from kj to cal in the settings! The same place you alter km to mile or kg to pound
07-12-2019 23:08
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07-12-2019 23:08
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Thanks TasBrendan.
Changed back to Calories under Advanced settings/Units.
Seems strange that it just changed overnight.
Problem still remaining is that the calorie burn is no longer displayed on the app.
Would love that back as it is the main statistic I keep an eye on.
07-12-2019 23:34
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07-12-2019 23:34
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👍 worked. Yaahh

07-12-2019 23:50
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07-12-2019 23:50
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Cheers
Sent from my iPhone
07-13-2019 00:02 - edited 07-13-2019 00:03
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07-13-2019 00:02 - edited 07-13-2019 00:03
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Open Fitbit app then open Account. My account is my picture at top left of page.
Then open Units in the Advanced Settings.
Hope this helps.
Billy
07-13-2019 00:08
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07-13-2019 00:08
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Sent from my iPhone
07-13-2019 00:09
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07-13-2019 00:09
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Sent from my iPhone
