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Log into app with different email

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‎10-20-2023 18:07

‎10-20-2023 18:07

I logged into my IOS app with my husbands credentials and wore his device . Now I have my own device and want to set it up. However I can’t get  back to the JOIN FITBIT. My app will only try to log in with his credentials 

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‎10-20-2023 18:59

‎10-20-2023 18:59

Hi @AnnaDpgh  you try logging out of your husband's account and getting back to your own? You can share a phone, but you can't share accounts. See if that works for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-21-2023 02:51

In response to Odyssey13

‎10-21-2023 02:51

Thank you. The app is only allowing me to sign in as google (him) or sign in with fitbit. I don’t have an account yet to log into. I want to create one. I don’t want to share his account or device anymore.

Sent from my iPhone
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‎10-21-2023 03:54

In response to AnnaDpgh

‎10-21-2023 03:54

@AnnaDpgh   This Help article says you should see a Continue as a new user after you tap on the sign in with Google option.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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