I've been trying to login to no avail.
It started with not sync my steps.. So I deleted the app and reinstalled.. When I try to login it says " the operation could not be completed.. Login error 0"
Please what do I do
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This was due to a site-wide mobile outage that has now been resolved. App login and functionality should now be working normally.
Thanks everyone for your patience while we worked to fix this.
I am having the exact same issue. It all started with my data not syncing while traveling abroad in Africa. I have tried every suggestion under the sun. When I logged out of the app, I went to log back in using my password but received this Login Error 0. I changed my password thinking that was the issue. I was able to login online but received the same Login Error 0 on the app. Please help! This is incredibly frustrating.
Best Answeron the phone with them now. between both my charges not connecting to my phone and not the app. GRRRRR
Best AnswerI am having this same issue. This started when my texts / calls were not coming thru to my phone. Then I noticed that my fitbit was fully charged but the app was saying it was dying, so I tried restarting the phone, disconnecting it from the fitbit, restarting the fitbit, etc. I am using a Charge 2. When I tried to go back to log in I keep receiving the Login Error 0. I have tried uninstalling the app and restarting everything again but it still won't work. My online username / password works fine, so I know that isn't the problem.
Best AnswerSame exact issue. Have deleted and reinstalled the app, switched "Set Automatically" on and off under Date and Time on my iPhone 7, force quit the app, and turned my phone off and back on several times. Nothing has worked.
Thanks. Just got home with a new fitbit, and can't set it up. If it's not sorted, iI'll return it to the store this afternoon.
Best AnswerI've got the same problem here; my zip wasn't syncing correctly, so I rebooted the phone and device to no avail. I then logged out the app and since then can't log back in, every time I get the "Login error 0." message. I know my password is correct as I've used it to get on here and post this!
I'm experiencing the same thing. Try to chat with somebody at support ... http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
I did the following but issue not resolved:
- Reset my password (twice)
- Removed my Charge 2 from my account
- Removed Fitbit App (iOS) and reinstalled.
Best Answer