07-05-2017 07:22
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07-05-2017 07:22
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I've been trying to login to no avail.
It started with not sync my steps.. So I deleted the app and reinstalled.. When I try to login it says " the operation could not be completed.. Login error 0"
Please what do I do
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07-10-2017 14:22
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07-10-2017 14:22
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This was due to a site-wide mobile outage that has now been resolved. App login and functionality should now be working normally.
Thanks everyone for your patience while we worked to fix this.
07-06-2017 00:45
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07-06-2017 00:45
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I have exactly same problem.
Can anyone help me!?
07-08-2017 20:58
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07-08-2017 20:58
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I am having the exact same issue. It all started with my data not syncing while traveling abroad in Africa. I have tried every suggestion under the sun. When I logged out of the app, I went to log back in using my password but received this Login Error 0. I changed my password thinking that was the issue. I was able to login online but received the same Login Error 0 on the app. Please help! This is incredibly frustrating.

07-10-2017 11:32
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07-10-2017 11:32
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I am also getting this error message. Any resolution?

07-10-2017 11:32
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07-10-2017 11:32
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Having the same problem and they keep telling me its my phone

07-10-2017 11:33
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07-10-2017 11:33
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on the phone with them now. between both my charges not connecting to my phone and not the app. GRRRRR

07-10-2017 11:36
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07-10-2017 11:36
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I am having this same issue. This started when my texts / calls were not coming thru to my phone. Then I noticed that my fitbit was fully charged but the app was saying it was dying, so I tried restarting the phone, disconnecting it from the fitbit, restarting the fitbit, etc. I am using a Charge 2. When I tried to go back to log in I keep receiving the Login Error 0. I have tried uninstalling the app and restarting everything again but it still won't work. My online username / password works fine, so I know that isn't the problem.

07-10-2017 11:44
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07-10-2017 11:44
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i have the same issue, a resolution would be useful or maybe they want us to get iwatches instead 😉

07-10-2017 11:52
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07-10-2017 11:52
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Apparently they're having some issues, huh? I, too, am having the same problem - came looking for the answer. Guess I'll need to come back later to check it out. Hopefully we won't be waiting too long?
07-10-2017 11:58
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07-10-2017 11:58
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Same exact problem for me. The assistant was not helpful via the chat.

07-10-2017 12:00
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07-10-2017 12:00
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Same issue here,this is ridiculous how can it take so long to resolve this issue? Are they even trying to resolve it??????????????????

07-10-2017 12:01
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07-10-2017 12:01
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Same exact issue. Have deleted and reinstalled the app, switched "Set Automatically" on and off under Date and Time on my iPhone 7, force quit the app, and turned my phone off and back on several times. Nothing has worked.
07-10-2017 12:03
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07-10-2017 12:03
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So I called and the gentleman kept blaming my phone when OBVIOUSLY its an app and ios problem. Mine wouldn't send me notifications either. I was about to update my fitbit but now i am leaning towards a garmin

07-10-2017 12:14
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07-10-2017 12:14
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just received this response from chat agent..
Elena: We are currently under system maintenance, and it will affect the app and some features.

07-10-2017 12:17
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07-10-2017 12:17
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Thanks. Just got home with a new fitbit, and can't set it up. If it's not sorted, iI'll return it to the store this afternoon.

07-10-2017 12:27
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07-10-2017 12:27
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Same exact issue. There's no way all our phones are acting up!

07-10-2017 12:34
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07-10-2017 12:34
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mine is doing the same thing!!! i need someone to help fix this... any solutions??

07-10-2017 12:38
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07-10-2017 12:38
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07-10-2017 12:41
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07-10-2017 12:41
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I've got the same problem here; my zip wasn't syncing correctly, so I rebooted the phone and device to no avail. I then logged out the app and since then can't log back in, every time I get the "Login error 0." message. I know my password is correct as I've used it to get on here and post this!
07-10-2017 12:45 - edited 07-10-2017 13:15
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07-10-2017 12:45 - edited 07-10-2017 13:15
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I'm experiencing the same thing. Try to chat with somebody at support ... http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
I did the following but issue not resolved:
- Reset my password (twice)
- Removed my Charge 2 from my account
- Removed Fitbit App (iOS) and reinstalled.

