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Manually entered miles not being added to dashboard?

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‎07-30-2022 09:35

‎07-30-2022 09:35

I decided to go on a run without my tracker on so that it could charge. I manually entered the distance I went, but the miles aren’t added to my dashboard. I’ve reset my device, reset my tracker, and uninstalled/reinstalled the app but nothing had fixed it. When I check the miles under the exercise tab, they show up, but they do not appear on my dashboard. How can I fix this?

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‎08-10-2022 17:42 - last edited on ‎02-10-2024 08:56 by Fitbit Moderator

‎08-10-2022 17:42 - last edited on ‎02-10-2024 08:56 by Fitbit Moderator

Thank you for visiting the Fitbit Community, @TheCosmicSystem.

I’m sorry to hear about the difficulties you experienced when manually logging your run. Thank you for the time you spent trying to get them resolved.

In this case, I would recommend trying to log your activity from the online Dashboard to see if your distance is added to your Dashboard. For instructions, please visit this article and open the menu "How do I manually log exercises in the Fitbit app?".

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