07-25-2017 03:36
07-25-2017 03:36
Maps showing in the Activities tab don't match the actual route taken. See attached photos of the same activity. This has been happening for the last few weeks. Using latest version, updated today.
07-25-2017 11:25
07-25-2017 11:25
I occasionally see the same. It picks a random map from another exercise and uses that in the list view, however the actual activity shows the correct map. It is slightly annoying.
07-25-2017 14:35
07-25-2017 14:35
@QU_KY Try this -- log out of the app and then re-start your phone. I think, but am not positive, that this worked for me when I had the same problem a few months ago.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-25-2017 19:48
07-25-2017 19:48
07-26-2017 00:58
07-26-2017 00:58
I have the same issue. It used to happen before but fixed itself, then started again a couple of weeks ago.
07-26-2017 12:41
07-26-2017 12:41
I too have been seeing this problem. Preview maps ALL of the activities since July 20, 2017 do not match the activity. When I look at the detailed map, it does match the route taken.
07-27-2017 05:50
07-27-2017 05:50
Hello everyone, I hope you're having a great day.
Thanks for bringing this issue to my attention. Our engineering team is aware of the problem and is working towards a prompt and proper solution.
I'm sorry for any inconvenience this issue has caused you. I appreciate your patience and look forward to getting you back on track. Please feel free to reply in case there's anything else I can help you with.