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Messages won’t clear on Fitbit

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‎03-07-2019 14:31 - last edited on ‎03-08-2019 06:50 by Fitbit Moderator

‎03-07-2019 14:31 - last edited on ‎03-08-2019 06:50 by Fitbit Moderator

My messages keep building up on my Ionic and they won’t clear 

only way to clear them is to shutdown/reset.  This seems odd to me 

 

 

Moderator edit: Clarified subject

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‎03-08-2019 06:48

‎03-08-2019 06:48

Welcome to the Forums @Ionicatl.

 

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track. For the time being the only workaround is restarting your Fitbit.

Please let us know if there's anything we can do to assist you in the meantime.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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