01-07-2021 09:01
01-07-2021 09:01
I've been using MobileTrack on my Iphone for years (as well as several other FitBit trackers for the rest of the family, including an Aria scale). I know to open the app every few days in order to not lose any unsynced data. Last month, however, it "lost" data that had previously been synced. And not it seems to only show steps from the last 7 days. I do have some sporadic data here and there recorded over the past several months, with consistent records from July 2020 back through March 2016.
My issue is that seems the app is only storing new data for the past 7 days. Is this new with version 3.36 or is there something that needs to be done in order to not lose ongoing progress? (For what its worth, my Aria data is all still in tact going back through 2020 and as far back as 2017.)
01-13-2021 11:08
01-13-2021 11:08
When I checked back in today, the FitBit app is showing zero steps for the past few months and isn't syncing.