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My One is not syncing on mini iPad.

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‎06-10-2017 12:06

‎06-10-2017 12:06

This is the second time it's happened.  A couple weeks ago it went a week without syncing. Now it's gone 4 days. My pc hard drive crashed.  So have to use this iPad. Yes blue tooth is on. Why can't there be simple sync now icon

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‎06-12-2017 16:31

‎06-12-2017 16:31

Hi @cindyp2, you can try these to resolve your Fitbit One's syncing issue using your iPad:

 

  • Make sure the Fitbit app is installed on a supported device. To check, visit http://www.fitbit.com/devices.
  • Make sure the software on your mobile device is updated. To check, tap Settings > General > Software Update.

For a complete guide, you can visit this http://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&fs=Search&pn=1

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