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My Personal Best Numbers Reset to Zero

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‎07-06-2019 10:44

‎07-06-2019 10:44

Why did my Personal Best Numbers Reset when I did the upgrade? Can I get them back? 

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‎07-07-2019 10:37

‎07-07-2019 10:37

@YouLizzie , welcome! Thanks for being part of our Community! 

 

Let me help you with your missing personal best information. Could you share a screenshot of this issue. Do you have the app up to date? Please log out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-07-2019 12:17

In response to AlvaroFitbit

‎07-07-2019 12:17

Of course the app is up to date I did the upgrade. The upgrade is crap. I
have had nothing but issues that I do t have time to deal with.

How in the world did you people manage to make the app worse. Just should
have left it alone.

I have rebooted, logged in and out, still my previous PB reset, cant accept
challenges or decline. Now what?

Looks like it’s time to find another app to use. The upgrade has made this
app useless.
--
Regards,

Mary Avery
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