Hello @ChristoD and @CharronR, welcome aboard to our Community. It's been a while since you posted here. So I wonder how it goes so far, is the issue still persisting?
This are the most common causes related to challenge issues, please take a look to see if the issue persist.:
1. Your steps have fully synced to our database but you're not viewing the mobile app dashboard in Live Data Mode. (Live data mode would show the word "connected" under your tracker tile).
2. You manually logged an activity. Steps from manually logged activities do not count toward challenges; only steps recorded by your tracker or MobileTrack are counted toward challenges.
3. You used MobileRun to track GPS data with your app. Only steps recorded by a tracker or MobileTrack are counted toward challenges.
4. All challenge participants are not in the same time zone.
I also recommend waiting 15 minutes after syncing your Fitbit data to see if your challenge updates and make sure you are running the latest version for iOS which is 2.25.
Keep me posted how it goes, I'll be here in case you need more help.
Roberto | Community Moderator"Great things are done by a series of small things brought together.” What's Cooking?
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer