09-18-2016 08:40
09-18-2016 08:40
09-18-2016 09:12
09-18-2016 09:12
Quick tips to get you out there again @tashanelynn
You know it isn't the tracker because it was sync'ing solidly with the iPhone6 -
The 7 is trying to be the smartest device in the room..try these steps:
Give us a thumbs up if you are back in the game.
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
10-13-2016 14:18
10-13-2016 14:18
I'm having the same issue.
10-14-2016 08:23
10-14-2016 08:23
Hello @boatflag, you mentioned about experiencing the same issue, however I would like to ask you more details of what exactly is the issue with your iOS app and your tracker, or what symptoms is presenting?
In the meantime assuming that the problem is with the syncing process, you can try the help offered by @wmchapman mentioned on the previous post.
Also you can take a look at this other post for additional help: Syncing troubleshoot for iOS devices.
Keep me updated how it goes. I'll be around if you need more help.
"Great things are done by a series of small things brought together.” What's Cooking?
03-04-2017 18:30
03-04-2017 18:30
Not syncing to challenges
03-20-2017 08:49
03-20-2017 08:49
Hello @Caroline50, its nice to see new members in the Fitbit Community. If you are experiencing issues with the challenges perhaps the following post might be of your help: iOS Challenges Explained.
See you around!
"Great things are done by a series of small things brought together.” What's Cooking?