New Dashboard

[DerrickS]

Fitbit Update 5/25/2017

Thank you for taking the time to share feedback. I can assure you the comments have been and continued to be reviewed and shared with our iOS team.  

As a reminder, I'm including our help article on the Fitbit app here.

Overwhelmingly, recent posts share the sentiment of no longer being able to revert back to the original dashboard and not having the option to choose. At this time there are no plans to revert access to the old Dashboard, but we always appreciate feedback on how to improve our app.

As a reminder, Please remember to keep your posts respectful and on-topic, per our Community Guidelines. This thread will be better for everyone as a constructive conversation.

Fitbit Update 8/17/2016

Beginning with version 2.26 of the Fitbit app for iOS, the new Fitbit app dashboard with an updated look is now fully implemented. You can no longer return to the old design. We're constantly striving to improve Fitbit products and services, and we appreciate all of the feedback we receive from our customers.

You can find information about the new app dashboard and how to start using it by clicking here.

Fitbit Update 5/25/2016

I'm very pleased to announce that iOS users who have updated to version 2.23 of the Fitbit iOS App are now able to opt-in to use a preview of a new design of the Fitbit iOS dashboard!

One of my favorite features for this new dashboard preview is the quick log button in the bottom-center of the iOS App. This feature allows users to quickly: track an exercise, log food, log sleep, log water, send a friend request, scan a food barcode (if you are using the US food database), log their weight, or set an alarm.

 

Users can opt-in to use the new iOS dashboard design by:

1. Updating to version 2.23 of the Fitbit iOS App, click here to be redirected to the iOS App Store.

2. Click the Account button in the bottom right-hand corner.

3. Scroll down and click the Advanced Settings button.

4. Toggle the Preview New Dashboard button at the top of the page on.

Click here for more details and let me know if you have any questions!

Moderator Edit: Edited thread title.

[SoCalRoc]

The new tiles are OK but I prefer the old layout better. My main issue is that I cannot see my current weight on the weight tile without having to click on it. In the old layout it's right there in the row and I like that. I'm gonna stick to the old layout for now.

[Lauranelldow]

Thank YOU!! I don't know how I missed that.

Moderator Edit: Removed personal information.

[lcynicl]

New dashboard sucks.  Why do companies keep tinkering with stuff until it is broken beyond repair?

[Hollyvalli]

Is it possible to get rid of the annoying pink "check out the new dashboard" band at the top of my dashboard? I checked it out. I don't like it.

This is for the iOS app.

I do use the big in depth tile version on my kindle (on the website) at the end of the day, but I like the original dashboard on my phone throughout the day.

If you want to give us different dashboard options, make like ten of them, fine tune them and do that as an update that lets us choose to change them if we want (no pink bands on the dash, an email is fine). 🙂

[Steel]

For Apple phone apps hit your Account tab at the bottom, scroll down to advanced settings and you will see "Preview New Dashboard". If you have the "New" dashboard that switch will be green. Touch to turn that off and you should have the old dashboard back. I am with you about dumping Fitbit. They should have someone from the company monitoring this forum and answering these simple questions.

[May88]

Thank you for the instructions! Happy to have the old DB back 🙂

[Hollyvalli]

That's how you switch between the two however the annoying pink band is still there if you use the old dash.

[May88]

Yes the hot pink 'look at me' is still there- it's a bother but I'm happy to have the regular DB at least!!

[Steel]

Interesting I am running iOS 9.3.2 on an iPhone 5 and the pink band went away when I turned off the "new dashboard"
BUT my wife just got the pink banner again and it won't go away even if you turnoff the preview in advanced settings and reset her iPhone 6s. How they push this update without going through the App Store update seems wrong. So I have had enough with Fitbit. The only thing keeping me from the Apple Watch is sleeping with that large watch screen/case. Any feedback on that? Fitbit is not listening so this thread is a free for all.'

Thanks, Ted
Sent from my iPhone

[alphamax]

Because of fitbit's arrogance, forcing a new dashboard and unremvable red banner on its users, I have sold my Charge HR, Surge and Blaze. I still have the Aria, but may soon replace it with another smart scale. I am fed up with companies who take a great product and FORCE changes on its customers. You would think fitbit would have learned from Microsoft. Remember Window's 8 fitbit?

[lindse8707]

The biggest problem from a user expereince perspective (my profession) is that you have take a previously concive view and made it take up more space requiring scrooling. 

I addition workouts that you log automatically on your device (not app) are visible and you can't assign them to the proper workout category of your choosing. I would highly suggest your designers go back to the drawing board on this one, or at the very least don't require users to use this clunky dashboard in the future. 

[jenjenmi]

I'm not liking the new dashboard.

a) On the classic dashboard, I could scroll vertically, and look at say the Calories Eaten and Calories Left details.  I could then use arrows that are always visible at the top, and scroll through different days and compare how I did.  In the new dashboard, I can't do this.  The arrows are at the top and disappear when I scroll.

b) The tiles don't seem to work.  If I scroll to different days, I don't see stats from those days.  i.e. I look at a previous day, and it shows no activity for my number of hours with 250+ steps, even on a day that had many hours.

[lcynicl]

I need to amend my opinion.  The new dashboard doesn't just suck, it SUCKS.

It is no longer intuitive, stuff is hidden in hard to find locations, what was once a clean arrangement is now a disaster.  If this is forced on me, I will be leaving fitbit behind.

[tigerwizards]

I do agree. AND, I want this banner off my phone. I have avoided allowing
the update to the Fitbit app to install on my tablet. How many ways does
Fitbit want to tell us about it and not get what we are saying as feedback?
I guess someone there likes the looks of a Window Mobile phone app. Well,
that is a waste of real estate on a phone or tablet too. Economy of size and
functionality rule!



TigerWizards, Brenda W

[picasso66]

What I did is I deleted the app from my iPhone then synced my phone with iTunes and put the old version back until they remove the annoying banner.

Patricia
Sent from my iPhone

[r0graham]

The new dashboard is ok, but when you change the date to look at previous day stats, all it updated is the upper half of the screen (steps, floors, miles, calories, and minutes). It still keeps the current day's numbers for sleep, heart rate, exercise, weight, water, etc..

Will this be fixed if/when it is finally released?

Thanks

[LeeD]

I want the old dashboard back on my IPhone! I was just seeing what was new but I don't want it. Please give us the option to choose which one we want to use.

[LeeD]

I agree that there should have been instructions on how to go back to the previous version of the dashboard. I was so upset thinking I was stuck with the new version. Thank you for the information.

[2a0c40]

I am a blind user and have an accessibility issue with the weight tile in the new dashboard. Voiceover only reads my weight loss since some date, not my actual weight. Apparently my actual weight is displayed on the tile but it isn't spoken by voiceover.

[TheRealSTB]

That's a DESIGN BUG, IMHO. The developers don't plan to fix it. Unless we all complain loudly and tell them to put their heads on straight.