11-03-2019 16:36
11-03-2019 16:36
What causes this?
11-04-2019 10:20
11-04-2019 10:20
Hello and welcome @Cindyatmb64
Thank you for coming to the community with your question. I see your missing certain information like your calorie count as well as your heart rate information. It’s quite possible that since you were on an elliptical that your wrist were slightly bent in such away that your Fitbit wasn’t laying directly against your skin. During exercises that may cause you to bend your wrist (like even weight lifting) you might want to wear your Fitbit slightly higher on your wrist. But if you feel that this is not the case I would suggest restarting your Fitbit Tracker. You can find directions on how to properly restart your Fitbit Tracker here:
https://help.fitbit.com/articles/en_US/Help_article/1186
😃 Hopefully this provides you with an answer to your question. If this does indeed answer your question could you please tap “choose as best answer” box under my post? It really helps others who come to this community looking for answers to questions similar to your own. I’d really appreciate it!
11-07-2019 16:41
11-07-2019 16:41
Hello again @Cindyatmb64
I wanted to check back in with you to see if my suggestions resolved your issue. It it did indeed help would you please tap “choose as best answer” box under my post with my suggestion? Doing so really helps other individuals who come here to find answers to questions similar to your own. I’d really appreciate it! 😃
11-07-2019 18:52
11-07-2019 18:52
11-07-2019 18:59
11-07-2019 18:59
It certainly could had @Cindyatmb64 . But either way I’m happy your up and running again!😃 Happy Stepping!
11-08-2019 00:29
11-08-2019 00:29