help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No longer getting text notifications after iOS 13

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2019 17:04 - last edited on ‎12-16-2019 17:38 by Fitbit Moderator

‎10-14-2019 17:04 - last edited on ‎12-16-2019 17:38 by Fitbit Moderator

After my update, on my Apple 6s plus, I no longer receive notifications for text messages. Everything works fine. I tried everything I am suppose to and restarted Fitbit blaze watch. Still nothing.....

all is checked out correct on my phone as well. Everything set the way it’s suppose to be. 

 

Moderator edit: updated subject for clarity

Best Answer
21 REPLIES 21

‎07-14-2020 13:42

In response to screet68

‎07-14-2020 13:42

Paul,

 

my issue was finally resolved - after I filed a claim with the better business bureau. That would be my only recommendation at this point. They ended up needing to send me a new device. It’s sad it took that much but my device was still in warranty when this all started happening and I gave them over 6 months to resolve the issue to no avail. Hope this helps you. 

Best Answer
0 Votes

‎07-14-2020 14:36

In response to amstein15

‎07-14-2020 14:36

Thanks but mine is way past warranty. I will not be buying anymore Fitbit devices because of this. 
Sent from Yahoo Mail for iPhone
Best Answer
0 Votes