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‎10-16-2019 17:19

‎10-16-2019 17:19

Since the most recent IOS update, I have stopped receiving notification on my fitbit hr. Is fitbit going to do something about it?

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3 REPLIES 3

‎10-17-2019 00:05

‎10-17-2019 00:05

They say they are working on the problem. Keep an eye on the main thread for the issue where they are posting updates and recommendations:

 

https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

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‎10-17-2019 11:45

In response to SteveH

‎10-17-2019 11:45

Thanks SteveH for this post, I followed the steps from the link you posted, step 3 is the key, making sure that on the settings on the iPhone under notifications / making sure previews was set to always. As soon as I did that all of my notifications started coming through! Solved! 

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‎10-17-2019 13:48

‎10-17-2019 13:48

I have tried all the steps that they gave to try but nothing works. 😣

Frustrating

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