06-02-2020 07:31 - last edited on 06-04-2020 15:20 by LiliyaFitbit
06-02-2020 07:31 - last edited on 06-04-2020 15:20 by LiliyaFitbit
I’m still not receiving text messages on my Versa. This has now been going on 6 months. I’ve done all the steps as have been outlined numerous times and nothing works.
In addition, I do receive calendar notifications, but instead of just 1 notification for a calendar event, I get 10 to 15 of them for just one event.
Moderator edit: subject for clarity
06-04-2020 15:21 - edited 06-04-2020 15:22
06-04-2020 15:21 - edited 06-04-2020 15:22
Welcome to the Fitbit Community, @sdewbre.
I appreciate your participation in the Forums and sharing the difficulty you're experiencing with notifications. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. I would like to advise that this issue has been reported to our team and we're working to identify a resolution as quickly as possible. Be sure to keep the Fitbit app and your phone up-to-date. I am sorry for any trouble.
You can confirm the notifications settings and the instructions in Troubleshooting quick tips for iPhones. Make sure to toggle the iMessage setting: General > Messages > iMessage, verify the `Show Previews` to be on `Always`.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-05-2020 10:40
06-05-2020 10:40
06-05-2020 12:58
06-05-2020 12:58
Hi @sdewbre, thank you for your reply.
I appreciate your troubleshooting efforts, I understand that this can be very frustrating. Our team is actively working on this issue, I appreciate your patience and understanding.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.