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Not able to track run today

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‎10-02-2019 04:56

‎10-02-2019 04:56

Went out for a morning run and the “plus” was not next to exercise.  Tried reloading the app and did not fix. 

any suggestions?

 

thanks

steve

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1 BEST ANSWER

Accepted Solutions

‎10-02-2019 05:32

‎10-02-2019 05:32

I noticed the same thing today. There is no plus (+) sign next to the exercise icon on the "Today" screen. I recently upgraded to iOS 13.1.1 and Fitbit version 3.7 (872). 

 

I did find two workarounds to get to that screen:

 

1) On the main iOS home screen, hold your finger on the Fitbit icon. A menu will pop up with six options (track exercise, Log weight, Log food, Log water, Rearrange apps and Share Fitbit). I never noticed this feature before (not sure when it was introduced but it works.) Just click "Track Exercise" and it will bring up the menu GPS menu to manually start a workout. This is actually easier then going into the app and clicking the old plus (+) 🙂 

 

2) Click on the Exercise tab (where the plus + used to be)

    -- Click on stop watch on top right of screen

    -- Click TRACK on top of screen to bring up screen to manually start workout.

View best answer in original post

Best Answer
3 REPLIES 3

‎10-02-2019 05:32

‎10-02-2019 05:32

I noticed the same thing today. There is no plus (+) sign next to the exercise icon on the "Today" screen. I recently upgraded to iOS 13.1.1 and Fitbit version 3.7 (872). 

 

I did find two workarounds to get to that screen:

 

1) On the main iOS home screen, hold your finger on the Fitbit icon. A menu will pop up with six options (track exercise, Log weight, Log food, Log water, Rearrange apps and Share Fitbit). I never noticed this feature before (not sure when it was introduced but it works.) Just click "Track Exercise" and it will bring up the menu GPS menu to manually start a workout. This is actually easier then going into the app and clicking the old plus (+) 🙂 

 

2) Click on the Exercise tab (where the plus + used to be)

    -- Click on stop watch on top right of screen

    -- Click TRACK on top of screen to bring up screen to manually start workout.

Best Answer

‎10-02-2019 05:38

‎10-02-2019 05:38

Same here!  This is the 5th failure since July 29th!  Come  on Fitbit, get your act together!

 

#SickOfThis! 

Best Answer
0 Votes

‎10-02-2019 05:43

In response to Wasta

‎10-02-2019 05:43

Awesome!  Thank you for your help. I really appreciate it. 

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0 Votes