05-02-2016 05:31
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05-02-2016 05:31
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05-02-2016 06:59
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05-02-2016 06:59
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05-02-2016 09:40
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05-02-2016 09:40
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Hi @Jess33 & @ShirleyCam, the following steps should get both of you back on track.
1. Restart your tracker.
2. Reboot your iOS device.
3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
4. Open the Fitbit App to initiate a sync.
This should cause both of your trackers to sync with the App. Let me know if either of you need any additional assistance!

