07-04-2021 10:47 - last edited on 07-05-2021 13:18 by LiliyaFitbit
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07-04-2021 10:47 - last edited on 07-05-2021 13:18 by LiliyaFitbit
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I’ve been wearing my Versa 2 for the past week but I still haven’t gotten a stress management score. I’ve made sure that both my app and Versa 2 are up to date on their software (and they are) and I clicked on the Learn More tab to see if I’m doing something wrong but I’m doing all the things required to be able to get a stress management score. Is this a bug or am I missing something?
Moderator edit: subject for clarity

07-05-2021 13:17
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07-05-2021 13:17
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Welcome to the Fitbit Community, @LuckyGamer907.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern and recommend doing the following:
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Wear your device for at least 1 full day and night. In the morning, sync your device and check your score.
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Take at least 500 steps during the day.
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Make sure your device can track your heart rate. For more information, see How do I track heart rate with my Fitbit device?
I also recommend restarting your watch: How do I restart my Fitbit device?
For more information about stress management score, see How do I track and manage stress with my Fitbit device?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

01-19-2022 20:32
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01-19-2022 20:32
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Ok - I know this is months old but I’m having the same problem. But I had mine for over a year. No score. Then when it had issue I gotta NEW Versa 2. Still nothing. I think I read somewhere ages ago that there were known issues but I can no longer find that. Will this ever work?

