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Not receiving text messages on iPhone 8+

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‎01-20-2019 17:22 - last edited on ‎01-21-2019 09:43 by Fitbit Moderator

‎01-20-2019 17:22 - last edited on ‎01-21-2019 09:43 by Fitbit Moderator

 I am unable to receive text notifications. I have an iPhone 8 Plus.  I have turned on notifications, updated software, changed setting to persistent. Any other suggestions.  Is there a written step by step procedure to walk thru specifically for the this iPhone? 

 

 

Moderator edit: updated subject for clarity

 

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3 REPLIES 3

‎01-21-2019 09:45

‎01-21-2019 09:45

@LE19 Welcome! Thanks for being part of our Community! Sorry to hear that you aren't getting notifications from your iPhone. Try refreshing the link between your Fitbit device and your phone by going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-21-2019 11:18

In response to AlvaroFitbit

‎01-21-2019 11:18

All good.

Sent from my iPhone
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‎01-22-2019 07:58

In response to LE19

‎01-22-2019 07:58

Hello @LE19, I hope you're doing well, thanks for taking the time to let us know your issue seems to have been resolved, I'm very glad. Smiley Happy

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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