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Not syncing on iPhone 7

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‎10-23-2016 19:34

‎10-23-2016 19:34

Upgraded to an iphone7 and the Fitbit charge hr is not recognizing the phone to sync. What do I do?
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3 REPLIES 3

‎10-24-2016 17:06

‎10-24-2016 17:06

Allow me to help you @Upgraded! Your Fitbit Charge HR should totally sync to your iPhone 7 because it's listed as supported device. Please try this syncing troubleshoot. 

 

Hope this helps. 

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‎10-24-2016 18:44

‎10-24-2016 18:44

I'm having trouble too. All day it can't recognize my device and is draining the battery of the device. I even uninstalled and reinstalled my device. Occasionally it works but won't consistently update. Its very frustrating
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‎10-24-2016 19:15

In response to Jagardner

‎10-24-2016 19:15

try uninstalling the fitbit app and then insrallung it again. There is an upgrade to the app when you reinstall the app.

Get Outlook for iOS
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