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My iPhone keeps "looking" for my surge and hasn't synced in three days, not getting any text or other notifications either. I've tried reinstalling app, not sure what else to do. Any suggestions please. How exactly does one "reset" the surge?
Hi @Narine. If your tracker is not syncing, follow the fitbit tips on the I can't sync my tracker article. If these steps don't work, feel free to contact the Fitbit Support Team. For a faster response you can contact them via phone or chat. To reset your Surge follow the article on Restarting Trackers.
