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‎10-14-2016 13:59

‎10-14-2016 13:59

Had weird emails today from Fitbit - looked like Japanese and one stating I requested password change - which I did not. Now my Fitbit will not sinc. Deleted app and reinstalled with no luck.
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‎10-14-2016 17:07 - edited ‎10-14-2016 17:07

‎10-14-2016 17:07 - edited ‎10-14-2016 17:07

Allow me to help you @anderspy! Our security team looked into these reports. These unsolicited password reset emails may be the result of attempts by an unauthorized third party to verify your Fitbit account email in an effort to access your account. You can learn more about it by checking the main thread because one of the moderators will be updating it. 

 

Thanks for your understanding. 

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