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Not syncing

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‎01-04-2017 08:08

‎01-04-2017 08:08

HR is not syncing, tracks calories, but nothing else for 3 days. Fitbit has issues with syncing with iPhone.

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‎01-05-2017 04:47

‎01-05-2017 04:47

Hello @RonYx, it's nice to see you around. Smiley Happy

 

If your tracker is not measuring your data and syncing properly, my first suggestion would be restarting it. This should remove any bug or unfinished process that might be affecting its funcionality. 

 

If it's still not syncing properly, please restart your mobile phone, then turn off the Bluetooth on your for 15 seconds and turn it back again and try to sync one more time. 

 

Give it a try and feel free to reply in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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