Not syncing!

[Dawnie7801]

My blaze is not syncing with my iPod anymore I think it's since I did an update on it that it said to do, what can I do? 😣

[SunsetRunner]

Sorry about your syncing issues, @Dawnie7801. A good part of the problem - for Fitbit and for other apps - is that Apple keeps releasing different versions of IOS 10 and 11, forcing everyone else to play catch up as quickly as they can.

But, that said, I have a couple suggestions.

First, make sure you are on the latest update for the Fitbit app. It sounds like you are already on the latest IOS upgrade. Then, remove your Blaze from the Fitbit app and delete the app. Go into your iPhone settings. Select Bluetooth and Forget the Blaze.

Wait a few minutes then reinstall the Fitbit app and set up your Blaze. It will automatically ask you about pairing it to the iPhone's Bluetooth.

This has worked for others. Hopefully, this will do the trick for you. This process gets all the updates in sync with the others. Please let us know if this works.

[Dawnie7801]

Thanks, it's sorted now, I pressed some buttons on my tracker that I read somewhere to do then set my blaze up as a replacement blaze and is now fine, thanks again
Dawn X

Sent from my iPod

[SunsetRunner]

Glad it worked out for you, @Dawnie7801! Thanks for letting us know. 

[Dsam1802]

My chargeHR is not syncing with my Iphone 6. 

[SunsetRunner]

Hi @Dsam1802 and welcome to our community! Sorry to hear you are having problems with your Charge HR. That is my favorite Fitbit device. Please try the steps I've outlined in my previous post. That should work for you, too. Let us know.