05-08-2017
14:38
- last edited on
05-14-2017
13:00
by
LanuzaFitbit
05-08-2017
14:38
- last edited on
05-14-2017
13:00
by
LanuzaFitbit
In the end of February notifications started with no notice or information. They appear on my apple phone it is a series 5 How do I delete these and shut them off. I can look on the dashboard to see where I at if i need to know. There is no option on the phone to delete the many pages . Help Please.
Moderator edit: updated subject for clarity
Best AnswerHi
It should be possible to turn of 'fitbit' in the notifications center on the phone.
From the fitbit article I'm not receiving push notifications from the Fitbit app for iOS
* At part 3, exclude Fitbit from the apps that receive notifications.
Hope it helps
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @gettingfitmom, welcome to the Forums.
I'd recommend that you follow the steps provided by @SunsetRunner. They should be very useful.
Also, I moved your post to the iOS app board as it is better suited for it.
Please let us know how it goes!
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@gettingfitmom If you are referring to the In-App notifications inside the Fitbit App itself, you cannot delete those. What you can do is go to https://www.fitbit.com/user/profile/notifications and change the notifications that you want/don't want.
That should help eliminate many of the notifications you are seeing.
Hope that helps~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for chiming in @Kmransom123!
That is also a possibility, the notifications could be the in-app ones. Thank you for bringing that up, it's great to see different points of view.
@gettingfitmom, I hope you find both of these comments useful. Feel free to let us know if you have any questions.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @gettingfitmom!
In order to clarify, would you be referring to the text/call notifications or the in-app notifications? It's not really clear from your post and I'd like to be sure before I make any suggestions.
Look forward to your reply.
Best Answer