help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications to join challenges keep repeating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-27-2016 18:08 - last edited on ‎09-29-2016 06:56 by Moderator Alum

‎09-27-2016 18:08 - last edited on ‎09-29-2016 06:56 by Moderator Alum

I keep getting notifications to join a challenge but when I go into the app the challenge is not there or I have already joined it. I have iOS 10 and using an iPhone the app is up to date on updates

 

 

Moderator Edit: Updated Subject For Clarity

Best Answer
0 Votes
1 REPLY 1

‎09-29-2016 07:11

‎09-29-2016 07:11

Hi @Red_Rose, welcome aboard to our Community. If you have recently updated the app, I recommend the following:

 

1. Log out from the Fitbit app and restart your phone.

2. Once your phone has fully loaded, sign back in to your Fitbit account and give it another try.

 

Hope this helps and let me know how it goes.

 

 

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes