03-31-2021 17:21
03-31-2021 17:21
So the current days nutrients seemed to disappear with the new update. I can see them the next day but that’s unhelpful in the day if you can’t see the totals to be able to adjust what you next meal or snack contains! Example: sugars too much for the day total... salt too much etc
also custom food inputting from a phone the nutrients are great to use add all the items by scanning and using nutrients to input the custom foods and divide by the measurement for the serving.
please either allow scanning foods in custom foods so we don’t have to input find out nutrients and erase them. I only have a phone no computer access so it should be mobile capable with the Charge 4 unit is what I also use!
thank you
04-01-2021 13:36 - edited 04-01-2021 13:40
04-01-2021 13:36 - edited 04-01-2021 13:40
It’s good to see you in the community, @Rhunter7617.
I appreciate your participation in the Forums and sharing the details of the issue you're experiencing. I understand how you are feeling and would like to confirm that this issue has been reported to our team and they are working to identify a resolution as quickly as possible. I am sorry for any trouble, please keep an eye on this thread for updates.
I appreciate your feedback and suggestion. Our team is always working on improving our devices and user experiences, and your comments are always welcome. Feel free to post your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support. You can read the FAQ to better understand how that board works.
By the way, I've moved your post to iOS App board so we can keep our forums organized.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-06-2021 12:52
04-06-2021 12:52
For the past several days I have not been able to log any custom food. It just buffers. I have logged out and back in. I’ve also deleted the app and reinstalled it. I’m using an Apple iPad mini. Any resolutions out there?