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Nutrition information disappeared after app update

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‎07-24-2021 18:29 - last edited on ‎07-25-2021 17:15 by

‎07-24-2021 18:29 - last edited on ‎07-25-2021 17:15 by

All nutrition information disappeared after the updated. I have tried everything. Logging out and back in. Deleting the app. Restarting the phone. This is a big problem as I share the nutrition breakdown with my RD (even though the food logging is wildly unreliable).

 

 

Moderator edit: subject for clarity 

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‎07-25-2021 17:15

‎07-25-2021 17:15

Welcome to the Fitbit Community, @Walzy.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling. I was able to see that you have tried contacting our Support team regarding this. Thank you for your time and efforts. I would like to confirm which part of the nutrition information disappeared and if possible, please provide a screenshot of the issue. I will be glad to investigate further. You can follow these steps to attach a screenshot to your next reply: How To: Add An Image To Your Post. 

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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