Old dashboard

[Maizy66]

I want the old dashboard back. Easy and was nothing wrong with it. Why fix something when nothing is wrong? Very disappointed. Asking if you want to look but then you can't go back to original is disappointing. People should be given a choice.

[Tootie]

Well said my friend, hope they'll listen to you since they aren't getting it from the rest of us☹️️,2-T

[Wasie]

                                     Thanks as the new dashboard did not update my water intake. and i prefer the old one even after only using it for one day.

[Tootie]

As I have written to you several times now I do not care for the new dashboard. The original was much easier to navigate. I don't understand why you tout read FAQs and you want/ appreciate our feedback yet you obviously pay no attention to our( your faithful cutomers) remarks. If you would read them you'd see most of us don't like the new dashboard, and many have suggested you simply offer customers the choice of which one they want. It can't be that difficult to offer a choice.

Tootie Christopher
chris8909@cox.net


Sent from my iPhone

[st3hess]

I had the option of trying the new dashboard so I did. I want the old dashboard...I didn't know the new dashboard would be permanent and the impression given was that the new dashboard was available for a trial run.  I have had my Fitbit for exactly one week and just that quick I can see how the old dashboard is more efficient and easier to use.

[Tootie]

I very much agree with u it sounded like it was a trial run for the new dashboard! Well it wasn't I also don't understand why Fitbit officials don't listen to / read the posts regarding the new D/B. Pretty obvious the original was more popular . As usual just my opinion which apparently doesn't mean much to Fitbit officials!2-T

[Debk1945]

I really do need the old dashboard back on my Fitbit on my old dashboard  Thanks Debra Kallin

[Debk1945]

I really do need the old dashboard back on my Fitbit on my old dashboard  Thanks Debra Kallin

[st3hess]

I found that I had synchronization difficulties with the charge 2 after I
switched to the new dashboard. I don't know if this will work for any of
you who are having any accurate information on the charge 2 versus the app,
but to switch back to the old dashboard, try the following:

1. Have app on (new) dashboard page

2. At the bottom far-right of that page click on account

3. The very first item on the new page that it appears says return to old
dashboard. Click there

This seemed to solve a lot of the problems I had with step count and
knowing when to perform an updates. It's also good to unplug everything
and replug things back in.

I like the old dashboard better anyway. I'm a new Fitbit user and have
found these forms helpful. I hope this works for somebody out there. Good
luck!

[Roctober]

That option isn't there anywhere.

Sent from my iPad.

[st3hess]

I'm sorry jogger - my error. After selecting account at the bottom right of
the dashboard page, on the next page scroll down to advanced settings
(toward the bottom). There you have the option of returning to the old
dashboard. Click on that and the old dashboard should reappear.

Good luck. I just tried it and that's the way it appears. I have the Fitbit
charge 2 and my app is on a Samsung Galaxy 6 phone.

[Roctober]

Sent from my iPad.

[Liz1684]

Thanks!  I was so frustrated and hated the new dashboard.

[Riddle]

You can go back to the old dashboard by going into Account,  then Settings. It took me a while to find it. But I was able to switch back. 

[DrBobC]

I can't find it

Sent from my iPhone 6

[Liz1684]

Thanks!  I'm now  back on my old dashboard.

[Liz1684]

Thanks!  I'm now  back on my old dashboard.

[Riddle]

Glad I could help. 


Sent from my Verizon, Samsung Galaxy smartphone

[st3hess]

Dear dr. Bob, it could be that you have an iPhone. That's only a guess on
my part. I do not have an iPhone.

[Riddle]

Mine is an android. Don't know if it's the same fire iPhones.


Sent from my Verizon, Samsung Galaxy smartphone

[DWDCAD]

You cannot get the od dashboard back from an iPhone? That's what I have,
and can't find it ...