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Option to integrate Fingerprint tech in the app.

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‎08-18-2018 12:40 - last edited on ‎08-21-2018 09:08 by Moderator Alum

‎08-18-2018 12:40 - last edited on ‎08-21-2018 09:08 by Moderator Alum

Why can’t I set up the app using my fingerprint on my iPhone 8?

 

Moderator Edit: Clarified Subject.

Best Answer
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2 REPLIES 2

‎08-19-2018 11:28

‎08-19-2018 11:28

Hi @Jorje. While I agree that the “fingerprint to open” ability on the the iPhone is nice and convenient, the Fitbit app for IOS is set up to open with a password. It’s possible to save that password so you do not have to enter it each time, but that is how the app is set up. 

 

You can always go to the New Feature Suggestion Forum and post your idea there where others may vote for it. It’s a good idea. If you reply with a link to the suggestion you posted, I’ll vote for it!

Best Answer

‎08-21-2018 09:13

In response to SunsetRunner

‎08-21-2018 09:13

Hello @Jorje, have a warm welcome to the Fitbit Community, it's great to have you on board. It's always nice to see you around @SunsetRunner, thanks for all your help. Smiley Happy

 

@Jorje, we really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and I understand how important is for you to implement a way to use your fingerprint to access the Fitbit app which is why I would like to encourage you to submit your insight as a suggested idea, where members of the Community can comment and vote for it so it can be implemented in the future. Please note that at this time, you're not required to enter your password every time you open the Fitbit app. 

 

Feel free to share your suggestion with your friends and family to add more votes and comments, this is the best way to make your voice heard and get the attention from our development team.

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer