help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pairing charge 2 with iphone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2016 10:39

‎12-26-2016 10:39

I've tried several times over the last 24hrs & nothing works. I get to 'pairing your tracker' enter the numbers & then it gets stuck trying to connect. My ISO is up to date, I have restarted my phone, turned Bluetooth on & off & reset the Fitbit several times. When I look in Bluetooth the Fitbit  appears to continuously connect & disconnect. What should I try now?

Best Answer
40 REPLIES 40

‎05-21-2018 07:03

In response to PaddyW

‎05-21-2018 07:03

Hello @PaddyW, I hope you're doing well, thanks for joining the Fitbit Community. Smiley Happy

 

I appreciate you have taken the time to post the troubleshooting steps you have tried in order to resolve your issue, I'm sure they will be helpful for many members of the Community facing the same situation. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes