02-08-2020
15:41
- last edited on
02-14-2020
18:00
by
LizzyFitbit
02-08-2020
15:41
- last edited on
02-14-2020
18:00
by
LizzyFitbit
Battery is draining shows running in background. Will have 90% battery then drop to 20%. Please advise what I can do to not drain battery.
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Battery Draining my IPhone battery Versa 2
Moderator edit: updated subject for clarity and merged reply
02-09-2020
12:52
- last edited on
05-23-2024
08:44
by
MarreFitbit
02-09-2020
12:52
- last edited on
05-23-2024
08:44
by
MarreFitbit
Hi @sueinspire. Welcome! It's nice to have you on board.
Thanks for bringing this to my attention and just to clarify, do you mean that your phone's battery is draining due the Fitbit app running in the background? If that's correct, I'd suggest to turn off the Background App Refresh for the Fitbit app:
You can also check other settings, such as location services, that might be affecting the battery life of your phone.
02-10-2020 10:37
02-10-2020 10:37
Yes that is what I mean. I finally turned off All Day Sync and Background Refresh and iPhone battery is doing good at the moment.
02-14-2020
17:59
- last edited on
05-23-2024
08:44
by
MarreFitbit
02-14-2020
17:59
- last edited on
05-23-2024
08:44
by
MarreFitbit
Hi @Mary19. It's great to see you here again and I'm sorry for the delay.
Thanks for trying the steps suggested above and I'm glad that your phone's battery is doing good. Let me suggest to use the Background App Refresh just when tracking GPS so your watch can capture your data, otherwise you can leave it off as this won't affect your Versa 2 performance or the way it syncs with the Fitbit app.
If you have any other question, don't hesitate to let me know.