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Premium Service

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‎09-01-2021 08:05

‎09-01-2021 08:05

Since I joined Premium Service my Blaze won't Sync.  Is there anything that shows compatibility?

Best Answer
7 REPLIES 7

‎09-01-2021 08:09

‎09-01-2021 08:09

Hi @Jefa  Premium service is no different than using the Fitbit app and unlikely it's caused your problems. Which phone do you use? We've had a few app updates lately for iOS and Android. read this article for trouble syncing.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎09-01-2021 08:13

In response to Odyssey13

‎09-01-2021 08:13

I have an iPhone 7plus

 

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0 Votes

‎09-01-2021 08:16

In response to Jefa

‎09-01-2021 08:16

@Jefa  the minimum operating system to run is iOS. Is that what you have?

Stepping in the U.S.A. since September 2013. Android 14

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‎09-01-2021 08:17

In response to Odyssey13

‎09-01-2021 08:17

yes

 

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‎09-01-2021 08:19

In response to Jefa

‎09-01-2021 08:19

Sorry, I didn't put in the number - iOS 13 is the minimum. I'm moving this to the iOS area of the forum for more relevant responses, too.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-01-2021 08:28

In response to Odyssey13

‎09-01-2021 08:28

Thank you so much. The re-setup  worked great!

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‎09-01-2021 08:39

In response to Jefa

‎09-01-2021 08:39

Wonderful news @Jefa  Glad you got it going.

Stepping in the U.S.A. since September 2013. Android 14

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